1. Agreement and licence
Fieldfare grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Fieldfare platform for your internal business operations, subject to this agreement and any subscription terms that apply to your organisation.
2. Who may use the service
You may use Fieldfare only if you are authorised by the organisation that created your account or invited you into the platform. Organisation owners and administrators are responsible for managing permissions, roles, connected integrations, and the accuracy of business data entered into the service.
3. Acceptable use
You must not:
- use Fieldfare in a way that breaks the law or infringes the rights of others;
- attempt to gain unauthorised access to accounts, systems, or data;
- reverse engineer, decompile, or misuse the platform except where the law clearly permits it;
- upload malicious code or interfere with the platform’s security, performance, or availability;
- use the service to send unlawful, abusive, or deceptive communications; or
- misrepresent Fieldfare as an accounting, legal, or compliance adviser.
4. Customer content and responsibility
You and your organisation remain responsible for the data you enter into Fieldfare, including customer records, site notes, schedules, quotes, invoices, timesheets, photos, and messages. You confirm that you have the rights and permissions needed to use that data in the platform.
5. Integrations and third-party services
Fieldfare may connect with third-party services including Google Maps, Stripe, Resend, messaging providers such as Twilio, Xero, QuickBooks, and Sage. Your use of those services may also be subject to their own terms and privacy policies. Fieldfare is not responsible for outages, data loss, policy changes, or actions taken by third-party providers.
6. Quotes, invoices, and operational records
Fieldfare provides tools to create quotes, invoices, schedules, jobs, contracts, and other operational records. You are responsible for reviewing all commercial, tax, legal, and payment information before sending it to customers or syncing it to connected accounting software.
7. Availability and changes
We may update, improve, suspend, or remove features from time to time. While we aim to keep the platform reliable and available, Fieldfare is provided on an “as is” and “as available” basis to the fullest extent permitted by law.
8. Intellectual property
Fieldfare and its branding, software, workflows, layouts, and content remain our property or the property of our licensors. This agreement does not transfer ownership of any intellectual property rights to you.
9. Suspension and termination
We may suspend or terminate access if this agreement is breached, if an account is used unlawfully or abusively, if fees remain unpaid, or if we reasonably need to protect the platform, our customers, or third parties. Your organisation may also remove or archive users from its workspace at any time.
10. Limitation of liability
To the maximum extent permitted by law, Fieldfare will not be liable for indirect, incidental, special, consequential, or business interruption losses, or for lost profits, lost revenue, lost data, or loss of goodwill arising from use of the service. Our total liability in connection with the service will be limited to the amount paid by your organisation to Fieldfare for the relevant service period giving rise to the claim.
11. Indemnity
Your organisation agrees to indemnify and hold harmless Fieldfare from claims, losses, and expenses arising out of your breach of this agreement, misuse of the platform, or unlawful or unauthorised use of data uploaded to the service.
12. Governing law
This agreement is governed by the laws of England and Wales, unless applicable mandatory consumer or local law requires otherwise. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales unless the law says otherwise.
13. Contact
If you have questions about this agreement, contact alex@fieldfarehq.com.